#CompletelySimplified is at:
/session-may-21-2021-fri/#comment-1350
Also #JobApp is tested.
#KB #KnowledgeBase is added and being tested.
#CompletelySimplified is at:
/session-may-21-2021-fri/#comment-1350
Also #JobApp is tested.
#KB #KnowledgeBase is added and being tested.
Comments are closed.
Yes, feel free to add hashtags to the Session Dates, because we tend to go all over the place.
I’ll add the “CompletelySimplified” hashtag.
Added!
Authors would be getting too many automated emails on the comment section though.
That’s why while testing, just use a test email address, so you can delete all the emails in one fell swoop, or as they come in.
I thought about just using like a “Team Account” for posts, like how we did at CLG, but then it will be the same type of auto email generation when comments come in.
It will be the same type of automation in the forum, but at least in forums, a Member can have the option under their Profile Settings > Subscription, to disable all the posts that they have subscribed to.
Do you get email fatigue?
Who doesn’t?
Solution for me is, I don’t check it. LOL! The important ones, people contact me via Signal App anyway.
Those who notice I haven’t responded CALL me. I always put it on my signature, “I don’t check this email, CALL or text me, if you’ve sent me something important.”
What do you do if you’ve missed an important email?
Is this an interview or what?!!!
When someone sends me an “important to them” email, requiring me to “do something for them”….
… it’s easy. I tell them the truth. “Sorry I saw your message just now.” because I was doing something that was important to me, with my time.
What most people forget is “email takes time!”
If you have something important to ask? CALL! Use the phone!
If you get voicemail? TEXT!
And then when someone spends time responding to YOUR email, respond back!
Most I.T. people know when it is an automated message or not.
Most people just forget to value people’s time too, when a favor has been extended to them. Not even a thank you note.
I remember an I.T. person / ex-friend who kept on asking for my help via email, and then I noticed, I was ALREADY doing HER job as a consultant, and she was the one getting paid, not me, and she won’t even say thank you. That’s why I installed that appointment scheduler in one of my tech portals.
LEARN how to say NO to people, because if you say YES all the time, you are in effect saying NO to the things that you actually want to do.
And those types of ex-friends would be the first to criticize me back then when they would learn that I would go on these trips to help other strangers.
It’s like I SHOULD help them, and not those strangers.
So distinguish the “important email” quantify them, are they “important to you” the recipient? Or “important to them” the sender?
HAHAHAHAHA!!! You are so right on this!
The email was from another recruiter. Wanting me to apply to their position.
LOL! I get you! 🙂
Like “your skills match what my client is looking for!”
Here’s a tip..
Usually, with recruitment agencies, they have a base salary plus commission. They are paid based on hitting “sales quotas” and “numbers of connects” per day.
If they send you an email, that’s counted as ONE connect. Even if it was sent via automation.
Those links in those HTML emails are ALL tracked. How many times they were clicked, that would be put in their “conversions” algorithm.
That’s how they track effective, versus not effective email subjects.
Click through rates. Autoresponders have that.
If you respond back, then, that’s counted as “another connect”.
Then based on the skills set, compared with the client’s requirements, that’s another factor in their metrics.
So don’t feel bad NOT responding to an automated email.
You just saved yourself time, responding to robot automation. It’s important to the “sender” not to you.
Most of these types of people seem to morph into careless robotic individuals who don’t give a damn if they are exposing people’s Personal Information in cyberspace. As long as they hit their metrics and sales or activity quotas.
“Connects.”
I remember in that other organization, they were mandating at least “25 connects” per day (phone calls to people in their database), to generate a “meeting time” with the Hiring Tech Manager. (they advise against going into HR because HR doesn’t know the IT needs, they say).
Then the other “team members” were usually on mock-athons with me because I was the top sales person. Then they asked how I did it.
I said because I treat my consultants and my clients like people. Like the way I want to be treated. So they preferred to do business with me.
So in YOUR quest for your next Tech Gig, NEVER lose your own personality.
Because personalities cannot be replaced.
Automation, we can create a script for that. 🙂 Not people.
This session is a tech rant! LOL!
We have to start writing a “Knowledge Base” for the next “CompletelySimplified” theme.
I looked at the former HelpMenu Project I did. But that was more complex. I’ll look at another Knowledge Base Builder.
What I really wanted to do was go to Louisiana to help out but this weather is not cooperating!
So ranting. 🙁 (brain dump)
Added the Knowledge Base
https://www.shallhelp.com/knowledge-base/
I password protected this page. I might have to just create placeholders, so at least the “Was this helpful” functionality can display.
We can just add links to that page, for the Blog Posts, so at least the website Search Engine can still capture it.
There’s a Search Blog functionality and a Search Forum functionality.
I removed the KB Search, because that would be 3 different Search boxes to deal with. Not good for UIX.
FYI, Authors can see:
Back End
Dashboard
Posts
Knowledge Base
Media
Comments
Job Openings
Profile
Tools
Authors
can view Articles in the KB, but not edit
can create New articles
Removed KB. Deactivated it. But password protected the page itself.
Authors
can view Job Openings, but not edit
can create New Jobs.
That’s why you only grant Author permissions to trusted people.
On any website, everyone should be assigned the “Registered” or “Subscriber” permission levels and leave the Moderation to Admins.
The Knowledge Base is pretty. Articles are written like blog posts.
I added the “Was this helpful” function, to rate the KB article, but it doesn’t show up.
It also has the “Allow Comments” but only visible to an admin, it doesn’t show up on the Front End.
I think the KB could be useful for CLG Main. But I also notice that the Share functionality doesn’t appear on the KB articles.
It shows the Date Published and the Date Updated.
It has a “Search” too, that would only search the KB documentation.
If it uses the Blog post type functionality, then creating a page with specific links to the blog post would be ok too.
That way the Share Buttons STILL would appear, and the “Was this helpful” would display as well.
The “‘Was this article helpful?” displays on all our Tech Blurbs / Blog posts.
How about star rating?
I deactivated the KB
5 stars is for the comment or the blog post?
5 stars after Leave a Reply
Then it shows on top of all the comments:
“5 based on 2 reviews”
Naaaa…..
Yes, that got confusing real quick. It’s for rating the article.
I think the Yes No Helpful is ok and simpler to use.
I removed it.