Privacy Policy

The General Data Protection Regulation (GDPR)

We’ve refreshed and clarified our Privacy Policy. Nothing is changing with regard to your current subscription(s) to our services, your user experience on our websites, or the level of security we provide to protect your information.

These updates are part of new data privacy protections for residents of the European Union (EU) that provide the right to request and/or delete your personal data. The General Data Protection Regulation (GDPR) went into effect in May 25, 2018.

While GDPR only applies to European citizens, we’re committed to protecting the privacy of all our users regardless of where they’re located geographically.

Who we are

Our website address is: https://www.ShallHelp.com/. The domain name, webhosting and I.T. resources (manpower and security) are donated. We are followers of Jesus Christ. 🙂

What personal data we collect and why we collect it

This is a public forum that requires registration. The forum software requires the following:

A username
A valid email address
and a confirmation of your registration.

We do this in order to avoid spam or bot registrations.

Once inside, you have the option to upload an Avatar or a picture, and have full control of what you want to share with the community.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We DO NOT use any analytics package. The more common and “by default” analytics that would come from us are the ones that are, by default, set, by our Webhosting Company, Bluehost, Domain Name Registrar, Google reCaptcha, wpForo, our Internet Service Provider and our Payments Processor, Paypal.

Who we share your data with

We share information with third parties who help us provide this forum to you.

These are the third party service providers (including partners, cloud-based services, payment processors) with whom we may share site data: Our Webhosting Company, Bluehost, Domain Name Registrar, Google reCaptcha, wpForo, our Internet Service Provider and our Payments Processor, Paypal.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, you can contact our Privacy Compliance Officer via ~~our Ticket System by clicking HERE (and select “Compliance Officer” on the drop down menu).~~ our Contact Form (please include the Line “ATTN: COMPLIANCE OFFICER” in the Body of your Message on the Contact Form)

Updated 6/17/2018.
Updated 5/8/2021. Removed link to the external Ticket System and added links to the Contact Form and the Contact Us Forum.
– Yes, I know it’s long. But it is legalese, and all websites need to state all of these. 🙂 – CrisW